Privacy Policy

Who operates this website

vendoe

Information used

To operate this website and respond to you, we process information you provide, such as contact details, delivery addresses, order details, account information and support messages, together with technical information such as IP addresses, browser data and essential cookies.

Purposes and service providers

Information is used to fulfil orders, provide support, maintain accounts, protect the website and meet applicable obligations. Necessary information may be processed by our hosting, payment, delivery and support service providers for these purposes. Payment details should be entered only through the payment provider at checkout.

Cookies and external images

WordPress and WooCommerce may use cookies for sessions, carts and accounts. Product and logo images may load from external image hosts; your browser connects to those hosts and may share technical request data such as your IP address. Browser settings can limit cookies, but some store functions may stop working.

Delivery destination and optional location

The delivery selector reads your current store-session address and can use this store’s local geolocation information for an approximate region. If no address or postcode is known, the selector first uses available Cloudflare visitor-location headers. If a postcode is still missing, your browser connects to FreeIPAPI and, when necessary, IPWHOIS.IO, sharing its IP address and technical request information to estimate your country, region, city and available postcode. Approximate locality results may be cached in this browser tab for up to 15 minutes (up to 2 minutes for incomplete or failed results) to avoid repeat requests. This estimate may reflect a VPN or shared network. Available country, region, city and postcode may prefill an empty checkout address in your WooCommerce session; existing or manually edited addresses take priority. You can review and change these fields before ordering. Confirmed address details are also stored in this store session, without changing your account address. If you choose Use my current location and grant browser permission, your browser sends its current coordinates and network request information directly to BigDataCloud to obtain a region and postcode. You can instead enter the address manually. This store does not store the coordinates; review the returned locality and complete the street and recipient details before ordering.

Retention and requests

We retain information as needed for the purposes above and applicable record-keeping obligations. Contact us to request access, correction or deletion, or to ask how your information is used. We may need to verify your identity and retain records where required by applicable law.

Contact

vendoe
[email protected]